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General questions
8 questions which our customers usually ask before they order
Where can I download a trial version of the WebAsyst scripts?
Moving information from an online service account to own server
Flash in WebAsyst applications
WebAsyst account
What are WebAsyst "account" and "online services"?
What are the limitations that come with my free account?
How do I set up own domain name for my account (online store)?
Can I upgrade my account?
Can I remove features from my account? Is there a cancellation fee?
How to change the pricing plan
I have lost the password to my account. How can I get it back?
Why do I need the ADMINISTRATOR account?
I can access only the "Users" tab in my account
Why do I need user groups?
What's different between contacts and users?
What if I receive more orders than are allowed for my tariff plan?
Do you provide FTP access for users of your online services?
How to cancel an online WebAsyst account
Payment
I downgraded my account to a cheaper tariff plan. Will I be refunded?
Payment with a credit card
Customer support
Email is not working
How to transfer a WebAsyst scripts license from a reseller to a client
Activation of WebAsyst licenses
SMS
Sending SMS from an account
How WebAsyst SMS messaging works
Am I going to be charged for sending SMS?
What if my SMS has not been delivered? Do you charge me anyway?
How can I buy additional SMS credit for my hosted account?
SMS setup
Tips for scripts owners
What is a database key?
What is WebAsyst Installer?
How do I change my password for WebAsyst Installer?
Color coding for access permission values in WebAsyst Installer
Who is the "main user"?
Why do I need several different access credentials?
What server directories are user files uploaded to?
In what files are stored database connection credentials?
What is php.ini?
Where can I view the current PHP configuration parameters?
How to change a PHP parameter
How to upload files to an FTP server
Cannot see file .htaccess over FTP
Adding custom records to file .htaccess
How to test the mail() function
What is chmod?
Access rights to files and directories in UNIX-like operating systems
Cannot remove files from the server
How can I test mod_rewrite on my server?
How do I remove "PHPSESSID=..." from my URLs?
How to run traceroute
Message "SMS function disabled" in the account
Translating WebAsyst interface into other languages
Translating new applications into other languages
Scripts troubleshooting
Why is my website not working?
Where can I view WebAsyst error logs?
Reading log files
Server error codes
Blank page appears instead of my website
WebAsyst does not send out email notifications
Error "unrecognized tag: $preproc->getTemplatesUrl"
Error 500 "Internal Server Error" in WebAsyst Installer or after login to account
Message "Error read wbs.xml file"
Message "Fatal error: Allowed memory size of ... bytes exhausted"
Message "Warning: error_log(...) failed to open stream: Permission denied"
Missing localization strings on the login page
When I save "Frontend Settings" old contents of file .htaccess are removed
Message "open_basedir restriction in effect"
Message "Cannot send session cache limiter - headers already sent..."
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