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Where can I view WebAsyst error logs?

WebAsyst logs are stored in several files. Each files contains records specific to a certain WebAsyst application or action performed by the entire system.
Contents of log files can be accessed by means of WebAsyst Installer. To view them, proceed to section "Diagnostics -> Logs" and click on the file name or the "View"  link to open it. Here you can also download any log file to your computer by clicking on "Download", remove it (using the "Delete" link) or create its backup (click on "Backup").

Description of the WebAsyst log files:

  • account.log is located in directory dblist/. This file contains records about the changes made to the account: its creation and installation of new WebAsyst applications.
  • wbs.log is located in directory dblist/. This file contains the authorization history of all account users: date, time, database key, user IP address, login name, client type (web: web user, soap: a system call), authorization error flag (0: success, 1: failure).
  • update_manager.log is located in directory temp/. This file contains detailed information about actions performed by the automated update script run from within WebAsyst Installer.
  • errors.log is located in directory kernel/. This file contains general information on errors occurring during operation of the WebAsyst software kernel.
  • sc-error.log is located in directory kernel/. This file contains diagnostic messages relating to failures occurring during connection of WebAsyst Shop-Script to the MySQL database server.
  • sc-error_DATE.log is located in directory data/DATABASE_KEY/attachments/SC/temp/. This file contains general error messages relating to the functioning of WebAsyst Shop-Script.
  • send_mail_errors(DATE).log is located in directory data/DATABASE_KEY/attachments/SC/temp/. This file contains error messages relating to failures during dispatch of email messages by WebAsyst Shop-Script.
  • curl_msg.log is located in directory data/DATABASE_KEY/attachments/SC/temp/. This file contains error messages relating to curl connection failures.
  • MODULE_NAME.log files are located in directory data/DATABASE_KEY/attachments/SC/temp/. Such files contain diagnostic messages relating the functioning of payment and shipping modules in WebAsyst Shop-Script. Names of these log files contain the corresponding module names instead of MODULE_NAME.